Flyers’ embarrassing, 3000km mistake is surprisingly common

Just 14 hours into the trip of a lifetime with six weeks and eight countries planned, Emma Bens was already phoning home with an embarrassing call for help.

Mortified, the Australian backpacker had only taken one plane so far – and it was to the wrong country.

This costly mistake was only realised when she went to catch the connection at Denver airport – expecting for it to be to San Jose, Costa Rica – but instead she arrived at the gate for a much shorter flight to San Jose . . . in California.

It took her some time to summon the courage to admit the mistake to the United Airlines staff, Bens explained in article for Escape magazine, which was followed by the most embarrassing words of her life:

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