TUI UK has now cancelled all holidays to the Balearic Islands and Canary Islands until August 10. They have also cancelled all holidays to mainland Spain until August 17. Customers will be able to cancel and receive a full cash refund, or can amend their holiday to a later date, or to a new destination.

Customers currently enjoying their holiday will be able to continue as planned.

Following the overwhelming demand from customers to still get away this summer, TUI has confirmed it will add another seven flights on August 8, 9 and 10 to popular destinations in Greece and Turkey.

Andrew Flintham, Managing Director of TUI UK and Ireland commented: “Our customer feedback is clear, they still want to travel abroad this summer, with over 70 percent of customers with cancelled holidays moving to another destination over the same period or in the coming weeks.

“On July 28 we added seven flights for this weekend to Greece and Turkey, and they’ve already nearly sold out.

“We’re therefore adding another seven new flights for next weekend to Crete, Rhodes, Zante and Corfu in Greece and Dalaman and Antalya in Turkey.

“We will also continue to use our 787 Dreamliners, traditionally used for long-haul routes, to help with the additional demand.

“The summer holiday period is the most important time of year for travel operators and we are therefore doing everything we can to help customers get their well-deserved holiday.

“The health and safety of our customers and colleagues is always our highest priority and welcome travel advice that protects those that holiday with us and we have worked hard to provide safe and enjoyable holidays this summer.

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“Importantly, we also call upon the UK Government to work closely with the travel industry and remove the ‘blunt tool’ approach to quarantine and consider the rapid introduction of regional Travel Corridors.

“The level of uncertainty and confusion created this week is damaging for business and customer confidence in travel.”

More to follow…

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